I’ve been writing a lot of Jira tickets lately. About 10 in the past week. I’ve refined my personal Jira ticket template over the course of the last few months. Here are the sections I add and why I add them.

While coming up with a task list, it’s a great exercise to initially break them into 3 categories: Must, Should, and Could. This will help you prioritize when you inevitably run out of time to complete the project.

Those of you who’ve done freelancing will know if you say to the client “Feature X will take 3 weeks at $1,000 a week… that’ll be $3,000 plus tax” they’re going to have a fit. “We want it cheaper, faster, blah blah blah…”

Product Managers focus on the what and why. They care deeply about the who and when. Engineers focus on the how.